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myOpel

Opel Connect
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INTRODUCING OPEL CONNECT SERVICES.

A new way to stay connected and secure on the road.

A smart range of Opel Connect services will offer you a new degree of security and support–wherever, whenever.

  • Vehicle Status & Information: Monitors the condition of your vehicle and informs you and your dealer of any issues detected–for a new carefree driving experience. Completely free of charge!
  • E-Remote Control: Control vehicle charging and pre-conditioning features from your smartphone with myOpel. This service is supplied free of charge by Opel for the life of the vehicle.
  • And many more coming soon!

ACTIVATE THE CONNECTED SERVICES NOW FOR A CAREFREE DRIVE.

MYOPEL APP

Download the myOpel app and log in or register for your myOpel account.

myopel mobile app - Opel Connect
opel connect services - Opel Connect

OPEL CONNECT

Navigate to the Opel Connect Store and activate the services available for your vehicle. In your vehicle, deactivate the privacy mode to enable the transmission of diagnostic & maintenance, and geolocation data to enable the functionality of connected services.

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PEACE OF MIND
  • Vehicle Status & Information: Vehicle overview data provides instant information about the car‘s health, battery level, and trip details.
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CONVENIENCE

For electric vehicles, experience electric driving without range anxiety.

  • e-Remote Control: Setting of air-conditioner, programming and charge management, check of battery level, e-Mobility coaching.
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DRIVE SMART
  • Trip & Drive Management: Trip details, vehicle position & Guide‑to‑car.

Service availability and scope differ from country to country and vehicle to vehicle.

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HOW TO GET OPEL CONNECT.

Your new car includes Opel Connect. For service activation, simply sign in or create an account for the Opel Connect Store now. Here you can also book additional services based on your individual needs.

CHOOSE YOUR MODEL WITH OPEL CONNECT.

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New Model

OPEL CONNECT FREQUENTLY ASKED QUESTIONS.

General

WHAT IS OPEL CONNECT?

Opel Connect is a new way to stay connected and secure on the road. Smart technology systems which are always there to help and related services offering security and innovation. Opel Connect provides peace of mind and carefree mobility at the driver’s convenience. Opel Connect enables you to drive smart by advising on traffic situations as well as driving data or route information. Opel Connect keeps you safe and make every trip exciting and efficient.

WHAT SERVICES ARE AVAILABLE WITH OPEL CONNECT?

The Vehicle Status & Information and e-Remote Control are already available. More services to come. Service availability and scope differ by country and vehicle. For more details please see opel.com.sg.

WHICH CARS HAVE OPEL CONNECT?

Opel Connect is available on the Mokka-e and for all future carlines.

ARE ALL SERVICES AVAILABLE ON ALL CARS?

The service availability and scope differ by country and vehicle. As soon as you have created an account and logged in to the Opel Store, you can add the VIN of your vehicle and get information on which services are available for your car.

CAN I HAVE OPEL CONNECT IN MY CURRENT CAR?

Opel Connect cannot be retrofitted to already produced cars but must be equipped in the factory.

HOW DO I GET STARTED AND USE OPEL CONNECT?

When you purchase a vehicle equipped with Opel Connect, you need to register and activate your services. You can open an account through the myOpel app or at the Opel Connect Store, connect.opel.com.sg.

DO I HAVE TO REGISTER TO USE THE OPEL CONNECT SERVICES?

You need to register before using the connected services such as e-Remote Control. Terms and conditions apply.

HOW DO I ACCESS MY ACCOUNT?

Once your account is set up, you will be able to log-in and access your account via myOpel or the Opel Connect Store.

I HAVE CHANGED MY E-MAIL ADDRESS. HOW CAN I CHANGE MY E-MAIL ADDRESS IN MY ACCOUNT?

You can change your e-mail address in myOpel or the Opel Connect Store. Log-in with your current e-mail address and password, then go to “My account” and change your data. The new e-mail address will be automatically updated for myOpel and the Opel Connect Store.

WHAT IS THE OPEL CONNECT STORE?

The Opel Connect Store is the dedicated website for the Opel connected services. Here you will get information about the service offer including prices and be able to manage all connected service related issues (e. g. registration, service activation and purchase). The Opel Connect Store can be directly accessed or via the myOpel app.

HOW CAN I ACTIVATE MY SERVICES?

For activation of Opel Connect services, go to the Opel Connect Store and log in or create your account.

DO ALL SERVICES HAVE TO BE ACTIVATED IN THE OPEL STORE?

All services have to be activated in the Opel Connect Store.

HOW CAN I CANCEL A SERVICE?

If you want to cancel a service, please contact the customer care centre. The advisor will open a ticket and handle your request respectively. Please be aware in case you have purchased the service, your credit card will be charged after 15 days. Within this period the customer care center can undo the purchase. After 15 days a refund is not possible anymore. Please note, that deleting the vehicle from your profile does not cause the cancellation of the service.

CAN I ADD MORE THAN ONE VEHICLE TO MY OPEL STORE ACCOUNT?

Yes, you can add up to 10 vehicles to your account. Go to my account and enter the VIN number in the dedicated section. The new vehicle will be automatically added to your account.

HOW CAN I DELETE MY ACCOUNT IN THE OPEL STORE?

If you would like to delete or change your information, please log in to the Opel Connect Store with the e-mail address and password specified in your registration. You can then delete specific information from your profile under “My account”. Please note that by deleting your Opel Connect account you will also delete your myOpel account.

WITH WHOM IS OPEL CONNECT SHARING YOUR PERSONAL DATA AND FOR WHAT PURPOSES?

Opel Connect discloses your personal data for purposes and recipients listed in the privacy policy.

DOES THE VEHICLE SEND LOCATION DATA?

Your location is needed to provide you with the Opel Connect services. By configuring your privacy settings you can mask your location at any time or suppress the submission of data. If you change your mind, you can update your privacy settings again to reveal your location for Opel Connect services.

WHAT PERSONAL DATA IS COLLECTED?

For registration you have to enter your name, your e-mail address, and you must create a password. For service activation you need to enter the VIN number of your vehicle.

CAN I DECIDE WHICH DATA IS COLLECTED?

Your name, e-mail address, password and VIN number are the minimum required data to open an account and activate the connected services.

HOW CAN I CHANGE THE PRIVACY SETTINGS?

When your car is not equipped with a navigation system, you can change the privacy settings in the car by pressing the black service button and the SOS button simultaneously for less than 1 second. For the majority of vehicles with a navigation system, you can change the privacy options in the settings menu.

THE VEHICLE POSITION IS NOT SHOWN CORRECTLY. WHAT IS THE REASON?

The vehicle automatically submits the information to the smartphone and myOpel app being used for the car. In case you share the car with other persons, the latest status is always on the smartphone and myOpel app of the last driver.

CAN THE APP GUIDE ME TO MY CAR?

Yes, the myOpel app provides a guide-to-car function as well as last mile guidance in case your destination is in a pedestrian area or you have parked your car.

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