Terms and Conditions

Legal Notice


This website (“Site”) is operated by Auto Germany Pte. Ltd. (UEN 199601763M), (“Opel Singapore”). The registered office of Opel Singapore is situated in 7 Ubi Close, Alpine Centre, Singapore 408604.

Please read these terms carefully before using this Site. Using this Site indicates that you accept these terms regardless of whether or not you choose to register with Opel Singapore. If you do not accept these terms, do not use this Site.


The information contained herein is designed to be as comprehensive and factual as possible. We reserve the right, however, to make changes at any time, without notice, in prices, colors, materials, equipment, specifications, models, and availability.

Some links provided in this Site may lead to sites furnished by independent site owners. The information presented therein is the sole responsibility of those site owners. Opel Singapore has no control or responsibility for the content of independent sites and provides these links to its visitors for their convenience.

Site Terms and Conditions

1. Intellectual Property

All materials within the Site are the intellectual property of Opel Singapore. Materials may not be copied or reproduced, save to the extent necessary to view the same online. However, you may print complete pages of the Site to hard copy for your own personal use on the following basis:

(a) No documents or related graphics on the Site are modified in any way;
(b) No graphics on the Site are used separately from the corresponding text; and
(c) Opel Singapore’s copyright and trademark or other notices appear in all copies.

Notwithstanding the generality of the foregoing, Opel Singapore may from time to time give you the opportunity to download wallpaper, screen savers and other utilities from the Site. Such downloads are covered by these terms.

Any use of the extracts from the Site other than in accordance with these terms for any purpose is prohibited. The materials on this site have been thoroughly scanned and tested at all stages of production. Notwithstanding this, Opel Singapore still recommends that you run a virus checker before use. Opel Singapore also recommend that you use an up to date anti-virus software.

2. Service Access

While Opel Singapore endeavors to ensure that the Site is normally available 24 hours a day, Opel Singapore shall not be liable if for any reason the Site is unavailable at any time or for any period.

Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Opel Singapore’s control.

3. Visitor Material and Conduct

Other than personally identifiable information, which is covered under Opel Singapore’s privacy policy, any material you transmit or post to the Site shall be considered non-confidential and non-proprietary. Opel Singapore shall have no obligations with respect to such material. Opel Singapore and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and data, images, sounds, text and other things embodied therein for any and all purposes.

You are prohibited from posting or transmitting to or from the Site any material:

(a) That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) For which you have not obtained all necessary licenses and/or approvals; or
(c) Which constitutes or encourages conduct that would be considered a criminal offence , give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
(d) Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the Site in any way including, without limitation, by hacking.

Opel Singapore shall fully cooperate with any law enforcement authorities or court order requesting or directing Opel Singapore to disclose the identity or locate anyone posting any material in breach of this paragraph 3.

4. Accuracy of Information

The information on this website is intended for customers of Opel Singapore. Opel Singapore will use its reasonable endeavors to ensure that the contents of this Site are accurate and up to date. However, due to the nature of vehicle stocks and changes implemented in vehicle specifications during annual updates etc., products shown on this Site may differ from the latest specification. Some of the equipment described or shown may only be available in certain countries or may be available only at extra cost. Customers are advised to check any specifically required vehicle features with their retailer at point of ordering. Opel Singapore reserves the right to change product specifications at any time, and Opel Singapore does not accept any liability for any claims or losses arising from a reliance upon the contents of the website.

No reliance should be placed upon any of the statements made within the site and the material on the site is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Opel Singapore provides you with the site on the basis that Opel Singapore excludes all representations, warranties and conditions or other terms (including, without limitation, any conditions implied by law) which, but for these terms, might have effect in relation to the site.

5. Order Processing Time

The processing time for orders with special fulfillment requirements such as specific exterior colour requests, installation of additional parts and accessories, etc., will be provided on a case to case basis.

An order is ready for delivery only after the vehicle has been registered with the Land Transport Authority (LTA). Vehicle registration includes the securing of a Certificate of Entitlement (COE) which gives the right to own and use a vehicle in Singapore. Open bidding exercises for a COE are conducted twice a month and results are announced the week thereafter. Due to the COE quota limits imposed by LTA for each COE bidding exercise, the processing time for vehicle registration can vary from 1 to 3 months.

6. Delivery Scheduling

Once your order is ready for delivery, we will contact you to schedule the handover. You have the option of collecting your vehicle at our showroom or delivered to your location. We can deliver your vehicle to anywhere in Singapore at no extra cost.

Vehicles can be collected or delivered during business hours at any day of the week except during non-working holidays.

7. Refund and Return Policy

Unless otherwise stated, all sales are final. In the event where customers choose to forfeit their purchase and request for a refund, the following shall apply:

(a) Refund request when the vehicle has not yet been delivered: all deposits collected will be forfeited. With the exception of special promotions where it has been stated that deposits collected are refundable.
(b) Refund request when the vehicle has already been delivered: the order is no longer eligible for a return and refund.

When a refund is processed for transactions made through the Site, the request is submitted to your bank or card issuer and the handling time can vary from bank to bank. The refund is seen as a credit approximately 5 to 10 business days later, depending on the bank.

8. Liability

Opel Singapore and their officers, directors, employees or agents exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation) negligence, contract or otherwise) in connection with the Site in any way or in connection with the use, inability to use or the results of use of the Site, any websites linked to the Site or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing of the Site or your downloading of any material from the Site or any websites linked to the Site. Nothing in these terms shall exclude or limit Opel Singapore’s liability for:

(a) Death or personal injury caused by Opel Singapore’s negligence;
(b) Fraud or fraudulent misrepresentation;
(c) Any liability which cannot be excluded or limited under applicable law.

9. Governing Law and Jurisdiction

Any dispute that might arise in relation to this Site will be settled in accordance with the laws of Singapore.

11 September 2023